Bruce Hanington is a professor and head of the School of Design at Carnegie MellonUniversity in Pittsburgh, Pennsylvania. Prior to this, he was director of graduate studies, and program chair of industrial design. Bruce has dedicated his teaching and research to methods and practices for human-centered design, with an emphasis on design ethnography, participatory design, and the meaning of form in context. In addition to working with industry partners through collaborative projects and executive education, his work has been published in Design Issues, The Design Journal, and Interactions, with chapters in in Affective Sciences inHuman Factors and Human-Computer Interaction, and The Routledge Handbook of Sustainable Design. Bruce is co-author with Bella Martin of Universal Methods ofDesign: 125 Ways to Research Complex Problems, Develop Innovative Ideas, andDesign Effective Solutions. Bruce holds a Master of Environmental Design inIndustrial Design and a BA in Applied Psychology, both from the University ofCalgary, Canada.